Return & Refund Policy

1. Return Window

You can request a return within 7 days of receiving your product, provided the product is unused, undamaged, and in original packaging.

2. Items Not Eligible for Return

• Products that have been used or tampered with
• Opened food or feed products
• Items marked as non-returnable or clearance

3. How to Initiate a Return

Email us at rjenterprise962@gmail.com with the following:

• Order number
• Product name and reason for return
• Clear photos/video of the item if damaged or defective

4. Replacement

Replacements are provided for manufacturing defects or damage in transit. Stock availability may impact replacement timeline.

5. Refund Process

• Once your return is approved and product is received and verified, we’ll process a refund within 10 business days.
• Refunds are made to the original payment method.
• Your bank may take additional time to reflect the refund.

6. Shipping Cost

Return shipping charges are borne by the customer unless the return is due to an error or damaged/defective item from our side.

7. Contact Us

Email: rjenterprise962@gmail.com | Phone: 9435149151